At Glam with Rafa, we aim to provide timely and efficient delivery of your orders. This
Delivery Policy outlines the procedures, charges, and timelines for the delivery of
products purchased from our website https://glamwithrafa.com. By placing an order with
us, you agree to the following terms.

1. Delivery Areas

We deliver to locations within Bangladesh. If you are unsure whether we deliver to your area, please contact us.

2. Delivery Charges

Stock Items: Delivery charges will be calculated at checkout based on your delivery location. The applicable delivery charge will be displayed before you complete your purchase.

Pre-Order Items: Delivery charges for pre-ordered items will be 15-25 days and will be
displayed at checkout.

3. Delivery Timeframes

Stock Items: Delivery for stock items typically takes 2-3 working days from the date of order confirmation. (Inside Dhaka) Delivery for stock items typically takes 2-7 working days from the date of order confirmation. (Outside Dhaka) Pre-Order Items: Delivery for pre-order items typically takes 15-25 working days from the date of order confirmation. Please refer to the specific product listing for any additional information on estimated delivery times.

4. Order Processing

Orders placed before 10:00 AM- 6:00 PM on business days (Saturday to Thursday) will be processed on the same day. Orders placed after office hours or on weekends and public holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with tracking details (if applicable).

5. Delivery Tracking

You can track your order using the tracking number provided in the confirmation email. For any issues or if you do not receive tracking details, please contact us.

6. Delivery Issues

If you encounter any issues with your delivery, such as delays, missing items, or damaged goods, please contact us as soon as possible:

Email: support@glamwithrafa.com
Cell: +8801898889960

7. Special Delivery Requests

If you have specific delivery requests or instructions, please include them at checkout. We will do our best to accommodate your requests but cannot guarantee all special instructions can be fulfilled.

8. Important Notes
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or public holidays. Delivery charges and timeframes are subject to change based on your location.

For any questions or concerns regarding our Delivery Policy, please contact us at:
Email: support@glamwithrafa.com
Cell: +8801898889960
Address: Ground Floor, House 16, Road 07, Nikunja-2, Khilkhet, Dhaka-1229